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RESOLUTE Partners expands managed services offering for military market to include PCs, Wi-Fi networks and In-room high speed Internet access.
Southington, CT, August 24, 2009 - RESOLUTE Partners, the leading provider of personal public internet access in the U.S. military community, now offers military customers an expanded range of managed services for Exchanges, recreation centers, Liberty Centers, libraries, barracks and lodging facilities around the world.
For any location or application, RESOLUTE will provide engineering, hardware, installation, configuration, remote management, service and support for personal computers, hot spot access points and Wi-Fi networks. RESOLUTE will configure and manage a customer’s existing computer equipment or provide new hardware if necessary.
RESOLUTE has modified the same integrated hardware and network operation support system used to mange its global network of 150 CZee CyberZone Internet cafes with over 1500 PCs and 104 Wi-Fi Hot Spots. The company currently provides various recreational computing, Internet access and managed services to the Marine Corps, Army, Air Force, Navy and Coast Guard.
RESOLUTE Managed Services feature:
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An on-site survey and needs assessment
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Network engineering
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Enterprise and carrier class Wi-Fi and wired networks
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Installation and management of robust firewalls providing enterprise security
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Dynamic content filtering, virus protection and intrusion prevention
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Configuration of network devices, recreational PCs or access points (APs)
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Choice of open access or user authentication
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Integration of PCs and APs with our global network operations center (NOC)
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Microsoft Operating System security patching and regular Microsoft application updates
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Monitoring, detection and repair of many issues, often before local staff is aware there is a problem
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Responsive, knowledgeable technical support via phone, email and web
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On-site field support
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Local staff training
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Flexible and affordable rates
RESOLUTE Partners also offers customers the option of Internet circuit provisioning. Using established relationships with the Telco and cable providers RESOLUTE can often negotiate lower recurring circuit charges.
For more information about RESOLUTE Partners’ Managed Services, contact the RESOLUTE sales group at 860-628-6800 or contact@resolutepartners.com.
About RESOLUTE Partners
RESOLUTE Partners is the leading provider of public Internet access and recreational computing services in the U.S. military community. The company operates CZee CyberZone Internet game centers and Wi-Fi networks for AAFES (Army Air Force Exchange Service), the U.S. Marine Corps, the U.S. Navy and the Coast Guard on installations in the U.S., Germany, Kuwait and Iraq. RESOLUTE also provides managed Internet access, both wired and wireless, to recreation centers, libraries and Exchange food courts. RESOLUTE delivers end-to-end, turnkey solutions to clients and other network operators. From bandwidth provisioning and installation to service and support for circuits, network equipment and end-user hardware. RESOLUTE offers both pay-to-use and amenity services all managed with an integrated OSS for configuration, authentication, monitoring, reporting and billing. The company’s 24/7 technical call center supports the unique needs of end-users and clients. For more information please visit www.resolutepartners.com.
Contact: RESOLUTE Partners L.L.C.
Paul Guertin VP Marketing
Direct: (860) 620-8218
Email: pguertin@resolutepartners.com
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