Control Costs and Improve Efficiencies.

Managed network services are an efficient and cost-effective way to manage your connected devices and network access.

From initial site survey and needs assessment to 24/7 monitoring and remote maintenance, RESOLUTE Partners Managed Services will keep your network and devices healthy and your users connected.

RESOLUTE Partners managed services solution is designed for applications such as broadband wireless networks, public Internet access computers, digital signage, security cameras and access controls. It is the ideal solution for college campuses, libraries, recreation centers, computer labs, office parks, Wi-Fi hot spots or anywhere Internet access is required in a multi-user or multi-location environment. Your applications will run more efficiently and reliably on networks managed by RESOLUTE Partners. You will be able to focus on tasks and issues more directly related to your business rather than trying to diagnose and repair hardware or network problems.

Your business will benefit from same technology and expertise used by RESOLUTE to manage its own extensive broadband networks and linked devices for military customers around the world since 1997.

RESOLUTE Managed Services Feature:

  • An on-site survey, needs assessment and defined scope of work
  • Network engineering
  • Enterprise class wireless and wired networks
  • Installation and management of robust firewalls providing enterprise security
  • Dynamic content filtering, virus protection and intrusion prevention
  • Configuration of network devices, recreational PCs or access points (APs)
  • Choice of open access or user authentication
  • Integration of PCs and APs with our global network operations center (NOC)
  • Monitoring, detection and repair of many issues, often before local staff is aware there is a problem
  • Responsive, knowledgeable technical support via phone, email and web
  • Dispatch, repair, field service and on-site support
  • Detailed reporting
  • Local staff training
  • Flexible and affordable rates

RESOLUTE Partners’ broad selection of managed services and custom options allow us to tailor the right package of services to meet your specific needs.

Single Point of Contact – Responsible and Responsive

From initial concept through planning, design and installation, we coordinate and manage every detail. Once your network and devices are in place, we’ll continuously monitor performance. If anything should go wrong, we’ll identify and remedy the problem before it becomes an issue. And when you need service or support you’ll only have to make one call.

We Will Work With You to:

  • Understand and meet your specific support requirement
  • Define appropriate service level agreements
  • Coordinate configuration and integration with RESOLUTE’s NOC and support systems
  • Establish customer care objective
  • Create an affordable pricing plan – one time costs and monthly support fees
  • Maximize network and device uptime and help manage your IT cost

With Our Approach You Will:

  • Simplify complicated applications and multi-vendor relationships
  • Enhance your users’ experience
  • Easily offer value-added services
  • Standardize your operations:
    • Requirements
    • Specifications
    • Reporting
    • Evaluation
  • Improve management of resources
    • Capital
    • Personnel